1. Introduction
Sereyo Nuzosa ("we," "our," or "us") operates the website sereyo-nuzosa.info to provide information about our residential painting and interior finishing services. This Privacy Policy explains what information we collect through this website, why we collect it, and the choices available to visitors. This policy applies only to information collected through this website and not to information collected in person or by phone during service visits.
2. Information We Collect
We collect information you voluntarily submit through our contact form, including your name, email address, phone number, project type, and any message details you choose to share. We also collect limited technical information automatically, such as browser type, device type, and general usage patterns, through cookies and similar technologies described in Section 4.
3. How Information Is Used
Information submitted through the contact form is used to respond to inquiries, schedule on-site estimate visits, and answer questions about our services. Technical and usage information helps us understand how the website is used and identify any functional issues. We do not use information collected here to make automated decisions that produce legal or similarly significant effects.
4. Cookies and Similar Technologies
This website uses cookies for essential site function, to remember your cookie preferences, and, where you have consented, for analytics and preference purposes. You can manage your cookie choices at any time using the cookie preferences panel available on this site, or through your browser settings. Additional detail is provided in our separate Cookie Policy.
5. Legal Basis and Purpose
Where applicable, we process personal information based on your consent (for example, when submitting the contact form or enabling optional cookies) and based on our legitimate interest in operating and improving this website. We do not sell personal information to third parties.
6. Sharing of Information
We do not share the information you submit with third parties for their own marketing purposes. Limited information may be shared with service providers who help operate this website, such as hosting or email delivery providers, solely to perform those functions on our behalf, and only to the extent necessary.
7. Data Retention
Contact form submissions are generally retained only as long as needed to respond to your inquiry and maintain reasonable business records, after which they may be deleted or anonymized. Cookie preference records are retained according to the durations described in our Cookie Policy.
8. Your Rights and Choices
Depending on your state of residence, you may have rights to request access to, correction of, or deletion of personal information we hold about you, and to opt out of certain uses of your information. To exercise these rights, contact us using the details in Section 13. We will respond to verifiable requests within the timeframes required by applicable law.
9. California Privacy Rights
California residents may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to know what personal information is collected, the right to request deletion, and the right to non-discrimination for exercising these rights. We do not sell or share personal information as defined under the CCPA.
10. Children's Privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 in accordance with the Children's Online Privacy Protection Act (COPPA). If we become aware that a child under 13 has submitted personal information, we will take steps to delete it.
11. Data Security
We use reasonable administrative and technical safeguards designed to protect information submitted through this website. No method of transmission or storage is completely secure, and we cannot guarantee absolute security of information transmitted online.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last Updated" date at the top of this page indicates when the policy was most recently revised. Continued use of this website after changes take effect constitutes acknowledgment of the revised policy.
13. Contact Information
Questions about this Privacy Policy may be directed to Sereyo Nuzosa, Harrison St Ste 213, Chicago, IL, by phone at +1 708-449-7400, or by email at [email protected].